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Frequently Asked Questions

Delivery within Australia costs $14.95 for single-knife orders and $19.95 for larger orders.

Due to high demand and the handcrafted nature of our knives, delivery time may vary. Please go to the checkout to find out the current delivery time.

Once your order has been fulfilled, you will receive a confirmation email which includes a link to track your order. If you haven’t received an email yet, don’t worry! Your order may take 24-48 hours to be dispatched and tracking information may take 24-48 hours to update after being dispatched.

We offer a 60 day, no-questions-asked money back guarantee. If you would like to make a return, please send an email to our friendly staff at, or send us a message through the contact form on our website.

Yes. We offer a full refund within 60 days of delivery if you change your mind, or if you want to return it for any other reason. In the unlikely event that your product is defective, we’ll provide either a replacement or a full refund on the purchase price.

We recommend applying some cooking oil to the blade after each use. To prevent rusting, thoroughly dry the knife after washing. A patina forming is natural as it is high-carbon steel.